Hotel Torifito Otaru Canal

We had a lovely short stay here! The location is fantastic, close to the canal and great eateries. Just a bit of a smell in the room, but it cleared up quickly with the AC on.

The room was tidy and soundproof and equipped with a private bathroom and yue children plus a Super single bunk bed as described...

The breakfast itself was limited, can definitely be improved.

The location was great and unbeatable for walking around Otaru Museum.

We had a wonderful stay at the torifito, largely thanks to the attentive service and fantastic location. the staff were helpful when we mistakenly left our backpack in a taxi, going out of their way to retrieve it, which really highlighted their dedication to guest satisfaction. the hotel's position made it easy for us to explore nearby attractions on foot, enhancing our overall experience.

We booked a double room for 1 night and had a good stay. The bathroom was clean, with bidet. The location was particularly good and unbeatable, very close to Sakaimachi shopping street, the canal, eateries, shopping districts, and museums, and the popular sightseeing area and easily accessible. Furthermore, between the trainstation.

Appreciated having incredibly nice breakfast.

the room was brand-new and neat, had super and included an electric kettle and a refrigerator. separate bathrooms, that included a bidet. this accommodation was in the central location very close to the popular sightseeing area. the staff were brilliantly friendly and helpful with requests.

The onsen was a great way to unwind, and the clean, comfortable rooms had enough space for our short visit.

Great location near canal, also short walk to shopping and heritage district. Contemporary room with lots of power outlets for the wired tourist. Also kudos for the designer pajamas.

We had a fantastic stay at this hotel, thanks to its prime location—just a short walk to the shopping street, the canal, and the railway station. The staff were helpful, providing directions and facilitating check-out seamlessly. Our spacious, soundproofed room was equipped with all necessary amenities, including a flat-screen TV, free Wi-Fi, and a kettle, making our stay even more comfortable.

We highly recommend this place to families looking for a convenient and enjoyable experience.

We had a fantastic stay with excellent value for our money, especially with the surprise room upgrade and thoughtful birthday gesture for my daughter. The hotel is conveniently close to the canal and main attractions, and every staff member was friendly and went out of their way to help us.

The morning meal could use a few more fresh fruit options.

What an amazing spot for a romantic getaway! The location is perfect-just a quick stroll to the canal and all the nearby attractions. Our room was spacious and super comfy, and I loved the onsen; it added a special touch to our stay! Plus, the breakfast was a highlight-deliciously prepared with a cozy atmosphere that felt like a local eatery.

The only downside was some internal noise; we could hear a bit from neighboring rooms. I left my earbuds behind, and they couldn’t be found. Disappointing, but overall, it didn't ruin our wonderful experience!

I had a frustrating experience with the parking situation. The staff was super inflexible, not letting us park early, even though the lot was mostly empty.

Luxurious breakfast. Don't miss the timed entry tickets.

Unfortunately, I encountered several issues . I found the communal onsen to be cramped and overcrowded were great, while waiting awkwardly for my turn added to the discomfort. Dinner reservations turned into a hassle, with multiple reasons given as to why assistance wasn't available for securing a table at a desired restaurant. The room size was smaller than expected, clearly lacking space for full relaxation.

We recently stayed at the torifito and loved our experience. the hotel had a warm and welcoming vibe, complemented by its friendly staff. the onsen was a perfect way to unwind after exploring. we appreciated the spacious family room, especially the bunk beds for the kids. the buffet breakfast offered a great variety, and its location was fantastic—just a short stroll to the canal and nearby attractions.